Engagement

Guide users to features, content, and benefits in a personalized manner

Build engagement and return visits by guiding users to unused features, content, or benefits.

Improve engagement with personalized offers

Personalized Onboarding

Guide users to features, content, and benefits in a personalized manner

Guide new and existing users to your site's latest features, content, or benefits based on what the user has not done. Ensure that users are not prompted about things they are familiar with.

Increase Session Time

Increase Customer Satisfaction and NPS

Reduce Churn

7

18

%

Improvement with Redfast

Increase App Installs

Move users across platforms with guided app install

Prompt users to discover and install your app on other platforms in a contextual and personalized manner.

Increase engagement

Increase LTV

Deliver the best user experience

8

18

%

Improvement with Redfast

Increase Feature Adoption

Make it easy to discover unused and under-used features, content, or benefits

Guide users to discover and try unused features, content, or benefits in a personalized manner.

Increase satisfaction and NPS

Chance to re-engage the user

Increase LTV

16

37

%

Improvement with Redfast

Better Error Experience

Reduce user frustration with site errors

Prompt users that are experiencing site errors immediately with a remedial prompt. Offer multiple remedies like an acknowledgement, access to support, or financial offer.

Fewer cancellations

Chance to re-engage the user

Increase LTV

35

55

%

Improvement with Redfast

Increase customer satisfaction

%

Improvement with Redfast

Don't just take our word for it

Redfast has been a game-changer for our customer retention efforts. With their expert guidance, we've experienced an immediate impact in preventing churn and reactivating subscriptions. Thank you, Redfast! Redfast's Guides feature has proven to be a transformative tool in our efforts to boost user retention. It has enabled us to launch step-by-step campaigns that optimize user behavior for engagement.

Senior Director, Growth Marketing

Frequently
Asked
Questions

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