USES

Personalized User Onboarding

Redfast’s digital customer engagement platform provides a powerful and fully integrated tool that delivers personalized onboarding, enabling you to boost user engagement, increase customer lifetime value, and eliminates the need for forced click through cues that annoy users and produce no measurable positive impact.

User onboarding guide

Product-led businesses choose Redfast

Redfast has been a game-changer for our customer retention efforts. With their expert guidance, we've experienced an immediate impact in preventing churn and reactivating subscriptions. Thank you, Redfast! Redfast's Guides feature has proven to be a transformative tool in our efforts to boost user retention. It has enabled us to launch step-by-step campaigns that optimize user behavior for engagement.

Sarah Hoffman

Senior Director, Growth Marketing

Redfast has been a great partner to our streaming business. Using their tools, we are seeing a 12% uplift in saving users with billing issues and 9% lift in saving users who intend to cancel. They held our hand throughout the set-up process but also taught us how to use the tools so that we can now launch new prompts, create A/B tests, and update existing prompts by ourselves. The tool is great, but the partnership with the Redfast team is what really tips the scale. I highly recommend using Redfast for your Lifecycle/Retention needs.

Kim P

Senior Director, Engagement

Why Choose Redfast?

Our platform provides features that empower business teams to create captivating onboarding experiences personalized to align with your business goals. Redfast is the go-to platform for user onboarding by some of the largest consumer brands in the world. With out-of-the-box features, automatic user segmentation, and one-click integration, here are some of the features that make Redfast stand out:

1

Increase Feature Discovery

Redfast seamlessly integrates with your business website or app, allowing you to effortlessly deploy user prompts, tooltips, and pop-ups. Create personalized user onboarding journeys to increase discovery of feature upgrades and highlight your most important money features. Drive engagement where it matters most to your users and to your business.

2

Personalized User Experiences

Using the Redfast platform, you can customize the onboarding journey to match your users' data, preferences, and behaviors. With Redfast's advanced user targeting and segmentation capabilities ready to use out-of-the-box, you can quickly and easily deliver personalized guidance that resonates with each individual, driving higher engagement and boosting retention rates.

3

Dynamic Content Creation Control

Create immersive user onboarding experiences easily using Redfast's intuitive drag-and-drop editor. No coding required – simply create, customize, and launch interactive messaging that captivate and educate your users, accelerating their time to value. Our built-in library gives you the option of out-of-the-box prompts to get you up and running in next to no time. Use our platform to customize designs and set triggers for different devices, times, and actions.

4

Full Analytics & Actionable Insights

Gain valuable insights into user behavior and onboarding engagement with Redfast's comprehensive analytics dashboard. Track key metrics like impressions, CTR (click-through rates), and conversion rates across your app or site. Our digital customer engagement platform allows you to identify onboarding friction points, create A-B experiments, and optimize your user engagement strategy in real-time to maximize conversions and drive long-term success for your business.

When speaking with the Growth Marketing Manager, they stated the following:

“Redfast’s approach to building deeper customer relationships with every one of our hundreds of thousands of subscribers is really unique. The software and the team are a delight to work with.”

our plans start at

$

3,750

per month

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Why Choose Redfast?

1-Click technology

Redfast offer 1-Click technology solutions for ecommerce and sports subscription companies. Direct connection to the backend maximizes conversion outcomes while matching the prompt behavior to the rest of your site.

Made for Growth Teams

Redfast’s no-code platform is perfect for growth, retention, lifecycle management experts to directly guide live users to better mutual outcomes.

Ready-made Prompts

Our customer engagement platform features built-in and out of the box prompts. Get started and see immediate results with ready-made prompts for cancellation, upselling, cross-selling and upgrades, and feature discovery.

Flexible Plans & Pricing

Whether you're a startup or an established enterprise, Redfast scales with your business. Our plans and pricing can be flexible and upgradable to changing subscriber volumes and evolving engagement needs.

Over 10 million users prompted each day

Join Leading Brands Trusting Redfast

Join the ranks of industry leaders who rely on Redfast’s platform to deliver exceptional user onboarding experiences and product tours. Whether you're a disruptive startup looking to make the ultimate first impression and boost retention rates or an established enterprise needing to enhance user engagement with your new product features, the Redfast platform is the perfect fully integrated solution.

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Need Assistance? Get in Touch Today

Transform your user onboarding process and elevate your user engagement tactics to new heights with Redfast’s digital customer engagement platform. Schedule a demo with one of our retention and engagement specialists today and discover how Redfast can help you drive meaningful results and delight your users from day one.

Don't let bad first impressions or frustrating onboarding experiences impact your users and hold your business back. Embrace the power of the Redfast platform and boost your user retention, increase acquisitions and take your upselling promotions to the next level.