Elevate your game with Redfast's Digital Customer Engagement Platform - perfectly tailored for sports-based subscriptions.
Driven by the ever-increasing influence of social media, sports and sports-based nutrition subscriptions are an established and growing industry as millions of users worldwide put more emphasis on their health and fitness.
Redfast understands the intricacies of the sports subscription customer journey. Our digital customer engagement platform improves customer retention rates, promotes upselling opportunities, and simplifies the user journey for sports members clubs, gyms, and sports nutrition brands.
From initial engagement and ongoing interactions to exit-intent situations, our platform is ready to boost your brand’s customer engagement at every stage of the customer journey.
Redfast has been a game-changer for our customer retention efforts. With their expert guidance, we've experienced an immediate impact in preventing churn and reactivating subscriptions. Thank you, Redfast! Redfast's Guides feature has proven to be a transformative tool in our efforts to boost user retention. It has enabled us to launch step-by-step campaigns that optimize user behavior for engagement.
Sarah Hoffman
Senior Director, Growth Marketing
Redfast has been a great partner to our streaming business. Using their tools, we are seeing a 12% uplift in saving users with billing issues and 9% lift in saving users who intend to cancel. They held our hand throughout the set-up process but also taught us how to use the tools so that we can now launch new prompts, create A/B tests, and update existing prompts by ourselves. The tool is great, but the partnership with the Redfast team is what really tips the scale. I highly recommend using Redfast for your Lifecycle/Retention needs.
Kim P
Senior Director, Engagement
1
Engage your audience with personalized pop-ups and prompts. Redfast's platform empowers you to tailor messages based on user behavior, preferences, and subscription history. Make every interaction count, whether it's using prompts to create a smart onboarding guide or promoting new and exclusive sports products.
2
Bid farewell to customer churn with Redfast's exit pop-ups. Capture valuable insights, re-engage users considering cancellation, and present irresistible offers to retain sports subscribers. Our intelligent exit pop-ups are a vital automated tool for reducing churn and boosting customer loyalty.
3
Maximize revenue potential by leveraging strategic upselling prompts. Whether it's upgrading to premium sports subscriptions or suggesting new and additional sports products, Redfast helps you drive extra revenue from your existing customer base and capitalize on upselling opportunities.
When speaking with the Growth Marketing Manager, they stated the following:
“Redfast’s approach to building deeper customer relationships with every one of our hundreds of thousands of subscribers is really unique. The software and the team are a delight to work with.”
Redfast's exit pop-ups are triggered precisely when users are about to cancel or leave, providing a vital opportunity to reduce customer churn. Customize messages to address specific reasons for potential churn and increase customer retention and drive profits.
Our digital customer engagement platform is a fully no-code solution for your website that frees your developers and engineers, empowering your growth and product teams.
Optimize your engagement strategy with A/B testing. Test different pop-up designs, messages, and timing to identify the most effective approach for your sports business. Redfast ensures data-driven decisions to enhance user engagement.
Engage users seamlessly across devices. Redfast's platform is fully responsive, ensuring a consistent and user-friendly experience. Our platform is fully supported on desktop and mobile web, iOS, Android, Apple TV, Roku, Fire TV, and Samsung TV. Reach your audience wherever they are.
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Redfast offer 1-Click technology solutions for ecommerce and sports subscription companies. Direct connection to the backend maximizes conversion outcomes while matching the prompt behavior to the rest of your site.
Redfast’s no-code platform is perfect for growth, retention, lifecycle management experts to directly guide live users to better mutual outcomes.
Our customer engagement platform features built-in and out of the box prompts. Get started and see immediate results with ready-made prompts for cancellation, upselling, cross-selling and upgrades, and feature discovery.
Whether you're a startup or an established enterprise, Redfast scales with your business. Our plans and pricing can be flexible and upgradable to changing subscriber volumes and evolving engagement needs.
As we discussed previously, the rise in entertainment streaming services as at an all-time high, but with our innovative customer engagement platform and team of specialists, we can strengthen your business strategy to stay ahead of the competition. Don’t hesitate to contact us for expert support.
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